Refund policy

At ROI DEFINED,

We want you to be happy with your purchase. If you would like to request a return or refund, please contact us at reggiopro@gmail.com before sending anything back.

Returns are accepted where required by applicable consumer protection laws. For customers in the EU, eligible online purchases generally have a 14-day right of withdrawal, subject to legal exceptions. 

Items must be returned in accordance with the applicable return conditions. Certain sealed beauty or personal-care products may not be returnable after being opened where permitted by law.

If your order arrives damaged, defective, or incorrect, please contact us with your order number and photos so we can assist you.

Please do not send returns to an address without first contacting ROI DEFINED.

ROI DEFINED
reggiopro@gmail.com
+393518237127