Shipping policy

At ROI DEFINED, we aim to make your shopping experience simple and transparent.

Order Processing
Orders are processed after payment has been successfully received. Processing times may vary depending on product availability and the fulfillment location.

Shipping
We work with trusted third-party fulfillment partners to prepare and ship orders. Shipping times and costs may vary depending on the destination, product and shipping method selected at checkout.

Available shipping options and applicable shipping costs are displayed at checkout before you complete your purchase.

Tracking
When tracking is available, tracking information will be provided once your order has been shipped.

Delays
Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs processing or other unforeseen circumstances. If there is a significant delay affecting your order, we will do our best to keep you informed.

International Orders
Depending on the shipping origin and destination, additional customs duties, taxes or import charges may apply. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

If you have questions about your order or shipping, please contact us at reggiopro@gmail.com